Empowering Customers, Bridging Economies
Connecting What Matters Most
We help you achieve growth by elevating customer success and experience while unlocking the power of international trade intelligence, data, and analytics. With 15+ years of expertise, we deliver proven best practices in account management and process optimization, ensuring your unique needs are met with tailored solutions that drive efficiency, innovation, and lasting results..
At the heart of our work are people, the customers you serve, and the team that makes it all happen. We believe that meaningful strategies begin with understanding these genuine needs and aspirations. Whether you are looking to enhance your customer experience or gain a competitive edge in the global marketplace through data-driven insights, our consulting is all about creating strategies with a heartbeat.
We invite you to explore how our expertise in customer success and international trade analytics can serve as the foundation for your lasting success.
Chris Haddock
Principal
With 20 years of experience, Chris specializes at the intersection of international trade and customer success. Since 2008, he has helped organizations, from local governments to scaling enterprises, translate complex challenges into measurable results through trade data, customer experience, and account management. His expertise spans lead generation, conversion, product development, training, and process optimization, always aligning client needs with long-term growth strategies.
Chris is committed to trust, transparency, and results. By combining best practices in customer success and revenue generation with a strategic, data-driven approach, he delivers actionable insights that drive efficiency, innovation, and sustainable success in today’s competitive marketplace.